Why people skills?

People skills enable us to connect easily and work effectively with other people.

Leaders and teams possessing people skills in equal measure to their technical skills will be higher performing.

The key people skills that drive performance in the workplace…

Self-awareness – knowing your own strengths and weaknesses, being reflective and open to feedback

Emotional intelligence – being aware of other people’s emotions and knowing how to respond

Communication – active listening, conveying your ideas and thoughts clearly and accurately

Authenticity – presenting yourself and your ideas sincerely, consistently and openly

Respectfulness – treating everyone fairly, as individuals and embracing diversity and inclusivity

Positivity - approaching the work and colleagues with enthusiasm and optimism. A positive attitude can inspire others, boost morale, and contribute to a more enjoyable, high performing work environment.

Open-mindedness - approaching situations and people without preconceived notions, solutions or biases.

Why people skills matter

All organisations benefit significantly when leaders and staff have the people skills to work effectively and productively together.

Here are the key benefits to organisations of building the people skills of their leaders and staff…